OpenAI's conversational AI assistant widely used for information lookup, writing and everyday task support.
OpenAI now lets businesses claim a profile inside ChatGPT and, for eligible merchants, build a Business Agent that answers customer questions. The move is being framed as the AI-era equivalent of Google My Business, reshaping local discovery, ad click-through and SEO.
OpenAI is launching a beta feature called "Businesses in ChatGPT" that lets merchants register and manage business profiles, upload product feeds with pricing and availability, and track mentions and click-throughs inside the chatbot. Eligible US e-commerce and online service providers can also build "Business Agents" that answer customer questions, assist with product comparisons, and serve as targets for ChatGPT ads. The move directly challenges Google My Business and turns ChatGPT's 1.2 billion weekly users into a commercial traffic gateway.
OpenAI is rolling out a beta of verified 'Business Agents' inside ChatGPT, letting eligible US e-commerce and online service businesses deploy brand-representing agents that users can chat with for comparison shopping and product questions. The labeled, separate chats and merchant-defined instructions mark ChatGPT's push from general assistant toward a commercial transaction gateway.
OpenAI Academy, together with the Caregiver Action Network, Alzheimer's Association and American Diabetes Association, is hosting free in-person AI skills workshops for caregivers in five US cities on November 10, teaching safe and practical ChatGPT use. OpenAI estimates over 40 million weekly US ChatGPT messages about healthcare concern someone other than the user, underscoring caregiving as a high-frequency real-world AI use case.
A Graphite study using Similarweb data finds ChatGPT now accounts for over 81% of global traffic across major AI chatbot tools, with no rival reaching 10% share and monthly visits hitting a record 61.35 billion in September. Global AI service visits reached 76 billion, up 37% year over year, with more than 90% of usage coming from outside the US.
This is a multi-story tech morning brief whose only strongly AI-related item is a wave of unexplained ChatGPT account bans, including $200/month Pro subscribers who lost access to chat history and work materials. OpenAI has offered no unified explanation or disclosure of the number of affected accounts, so the story remains at the level of user reports.
OpenAI released its March 2025 ChatGPT for Business update, adding Canvas collaborative editing, app integrations, deep research and o1 pro mode, emphasizing interactivity, team customization and agentic workflows. Delivered as a webinar, it disclosed no specific parameters or quantitative benchmarks.